It seems a few customers had defective wrist rollers that the handles slipped and made it impossible to roll the weights up and down, thereby, making the product useless.

Our team at Q Pro is committed to providing quality products and we would immediately replace your product if you experience any inconvenience. If you are one of those customers, please contact us immediately! (qproregister@gmail.com)

If you choose to repair your product as in this video, we would continue to honor the warranty and replace it if you have any issues.

We use a liquid glue that does takes 24 hours to cure to make possible to slide the foam handles on.

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